Postage & Packing Costs
Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order, the size and weight of the items and, where delivery options are provided, the option you choose. The postage and packing charge you will pay will be displayed on screen before you confirm your order to us. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge unless we state otherwise before you confirm your order.
UK Mainland
| Parcel Size | CHARGES |
|---|---|
| Small Package | Free (3-5 days)
Next day delivery: £6.00 |
| Small Scooter/Wheelchair | £30.00 |
| Large Scooter/Wheelchair | £60.00 |
Scottish Highlands, Northern Ireland, Scottish Isles and Isle of Man
| Parcel Size | CHARGES |
|---|---|
| Small Package | Free (3-5 days) |
Delivery
For next day delivery, and scooter/wheelchair deliveries, if the order is placed before 2:30pm Monday – Friday then the items will be sent on a next working day service. It is your responsibility to ensure clear access for delivery and we will not be liable for any damage caused by inadequate access. Delivery timescales are estimates only. If you do not receive your order within 10 working days of us confirming your order you should notify us, and we will investigate why you have not received your delivery.
If your item is being delivered using our courier delivery service, please note that items will only be delivered to the building’s main access door. It is your responsibility to ensure there is clear access for delivery of your item/s and we will not be liable for delayed deliveries due to inadequate access.